Warranty Information

Motley Digging Tools

FIRST GET IN CONTACT WITH YOUR DEALER OR DISTRIBUTOR IN YOUR COUNTRY

MOTLEY EUROPEAN LIMITED WARRANTY & MOTLEY LIMITED WARRANTY OUTSIDE EUROPE

  • Warrants to the original purchaser that the motley product for which they received this warranty, is free from any defect in material and workmanship for a period of two years(only EU- Countries !) from the date of original retail purchase(except on the powder coating paint/wear&tear issues
  • Warrants to the original purchaser that the motley product for which they received this warranty, is free from any defect in material and workmanship for a period of one year (outside Europe included The UK !) from the date of original retail purchase(except on the powder coating paint/wear&tear issue)

MOTLEY LIMITATIONS OF IMPLIED WARRANTIES

The duration of any implied warranty or condition, of merchantability, fitness for a particular purpose, or otherwise, on this product shall be limited to the duration of the express warranty set forth above.

In no event shall Motley Digging Tools be liable for any loss, inconvenience or damage, whether direct, incidental, consequential or otherwise resulting from breach of any express or implied warranty or condition, of merchantability, fitness for a particular purpose, or otherwise with respect to this product except as set forth herein.

Some locations may not allow limitations on how long an implied warranty lasts and some locations may not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusion may not apply to you.

THIS WARRANTY DOES NOT COVER THE FOLLOWING:

1. Motley Digging Tools products that have been modified, neglected or poorly maintained, used for commercial purposes, misused or abused or involved in accidents.

2. Damage occurring during shipment of the products (such claims must be presented directly to the carrier).

3. Damage to products resulting from improper assembly or repair.

4. Damage resulting from causes other than non-conformities in materials and workmanship, including but not limited to lack of technical skill, competence, or experience of the user.

5. Damage or deterioration to the surface finish, aesthetics or appearance of the product.

6. Use for other purpose then where this tool is been made for.

7. Normal wear & tear to the product/scooping/digging and lifting (heavy) stones.

8. Did not do the proper after use-maintance like rinsing, cleaning and drying the scoop & digging tools(saltwater-use)

9. Use in heavy clayground, blacksand ground, (large)pebbles, stones, oyster beds (beachscoops)

10. Dont use our tools (shovels, Grassknives, Beachscoops) as a pryer tool and use them only for the purpose of metaldetecting to retrieve finds, dont overpower your tool!.

11. The powdercoating will scratch and wil get worn off, this is normal and we enclosure this cosmetic feature from our terms of warranty on all of our products!

HOW TO MAKE A CLAIM

If your diggingtool has any damage within the warranty period provided by Motley Digging Tools, then contact for consumers your shop, and for dealers please contact your Distributor in your country. by sending them a claim by e-mail with complaint, date of purchase, sales receipt and picture of the damage.

 DISCLAIMER:

  • No warranty on the powder coating(wear&tear) and damaged by use in ground/soil with pebbles/stones/other stone related soils/area,s
  • No warranty if our digging tools are used to lift stones, or used a a pryer tool.
  • Damage to products resulting from improper assembly or repair.

WARNING:

  • This sandscoop/diggingtools/shovels/grassknives have only one purpose and cannot be used other then scooping/sifting sand/water to recover lost coins, jewellery, artifacts at places like beach/sand/water/fields/ grassfield/pasture/woods
  • We cannot take any responsibility when our Motley Digging Tools are used in any other circumstances other then this!
  • By Buying and using our product, the buyer/user of our product is totally responsible for save use of this Digging/sifting tool.
  • Motley Digging Tools will not take any responsibility for misuse or unprofessional use which people harm or injure themselves.
  • Always protect yourself by using special metal detecting gloves as also safety (water)shoes.
  • You are totally responsable for your own safety! our diggingtools can get sharp edges after use(grinding by sand&water)

                     

Important information before using the Motley Grassknives & Landshovels & Scoops

  • This Grass knife/Landshovel/scoops have only one purpose and cannot be used other then digging/cutting “plugs”/sifting/waterdetecting/during metal detecting on lawn/pasture fields/fields/ in sandy and normal environments
  • We cannot take any responsibility when our Motley Grass knives/Motley Landshovels/scoops are used in any other circumstances other then this!
  • By Buying and using our product, the buyer/user of our product is totally responsible for save use of our digging tools.
  • Motley Digging Tools will not take any responsibility for misuse or unprofessional use which people harm or injure themselves.
  • Always protect yourself by using metal detecting gloves.
  • You are totally responsible for your own safety! Our Motley Digging Tools have sharp edges.
  • Be aware when cutting a plug or digging, you have investigated for the presence of underground and above ground electricity cables!
  • Also be aware that this grass knife/landshovels/scoops are not a pry tool! and warranty will be rejected!
  • When you prying solid objects such as rocks, metal objects, concrete be aware that you can damage your Digging Tool and face the risk to injure yourself or others! also as mentioned above any warranty-claim on damage on your product will be rejected.
  • For further information please contact us by our website.
  • After every use rinse and clean your Motley digging Tools (scoops) with water and a brush
  • The powdercoating will scratch and wil get worn off, this is normal and we enclosure this cosmetic feature from our terms of warranty.   
  • Be Aware that you dont use your shovel in to deep holes and prying the shovel, you can damage your tool by overpowering the shaft ( use your common sense and experience).

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